Quality is a prerequisite for successfully reaching global markets and improving competitiveness. This guide, presented by the International Trade Center, is concerned with providing small and medium enterprises with a comprehensive understanding of quality issues. The guide includes questions and answers related to quality control, and technical requirements.

The International Trade Center has established a system for drafting a model series of contracts considering commercial developments and internationally recognized standards. These contracts can be used free of charge around the world and modified as necessary. The guide provides examples of contracts for the following transactions:
- Sales of merchandise
- Distribution
- Services
- Joint Ventures
- Contract Alliances
- Manufacturing agreements
- International commercial agencies
- Long-term supply of merchandise