This course aims to provide participants with a comprehensive understanding of quality management systems and control methods, in addition to the technical requirements and standards necessary to improve the quality of products and services, which enhances the facilitys readiness for export. The course addresses the various systems of comprehensive quality and the importance of international standards, highlighting the most important quality certificates and their areas of application, the factors affecting customer satisfaction and the importance of continuous improvement, in addition to the seven principles of quality, the structure of quality systems and their monitoring tools.

 

Introduction to Quality Management SystemRequirements and terms of the ISO 9001 specificationsHow to implement the quality management systemConditions for obtaining ISO certificationDetermining the requirements related to leadership, planning, support and operations according to the updated standardBasic concepts of risk-based thinking and continuous improvement

 

Location: Riyadh

 

Date: 24 - 26 September , 2024

Program duration: 3 daysTime: 9:00 AM